We are looking for a proactive and detail-oriented CRM Executive to support the CRM team in executing email and SMS campaigns and activities for Merlin Entertainments. Reporting to the Senior CRM Manager, the CRM Executive will assist in the day-to-day execution of CRM strategies, campaign management, customer data analysis, and reporting to drive customer engagement, loyalty, and retention across Merlin Entertainments’ global attractions.   Campaign Execution & Support: - Assist in the creation, scheduling,...

  We are seeking a proactive and detail-oriented Performance Executive to join our Digital Marketing team. This exciting role will support the Senior Performance Manager in managing and optimizing PPC campaigns across Google Ads, Bing, and other platforms for Merlin's APAC portfolio of attractions. The Performance Executive will play a key role in executing daily campaign activities, performance analysis, and optimisation efforts to drive traffic, engagement, and conversions.     Campaign Execution & Support:

  We are looking for a motivated and detail-oriented CRM Audience Specialist to identify relevant and well-targeted first-party data segments for Merlin Entertainments. This role will be collaborating closely with the regional Performance Marketing team, Ecommerce team and relevant digital agencies to build and deliver first-party data segments to help increase paid media return, drive lower CPAs, build customer engagement, retention and conversion.   Key Accountabilities:   CRM...

  We are looking for a motivated and detail-oriented CRM Manager to support the Senior CRM Manager in executing targeted customer engagement strategies for Merlin Entertainments. This role will focus on implementing CRM campaigns across multiple channels (email, SMS etc), optimising customer journeys, and analysing customer data to drive loyalty, retention, customer engagement and long-term value for the business.     Campaign Execution & Management: - Assist in the execution and delivery of CRM campaigns,...

  The Senior Marketing Planning Manager APAC will lead strategy planning and alignment across Merlin's diverse portfolio of attractions and brands in the APAC. This role will ensure cohesive planning and collaboration between all areas within the overall Marketing function – from marketing specialist teams such as brand, digital marketing and partnerships and the regional / local marketing teams in APAC, to drive growth through data-informed decisions and innovative approaches. This role will also need to ensure Marketing as a function collaborates and aligns plans...

Are you a dynamic leader with a passion for customer service and driving commercial success? Do you thrive in a fast-paced environment where no two days are the same? We’re looking for a Commercial Supervisor to lead our Retail and Food & Beverage (F&B) operations at SEA LIFE Kelly Tarlton’s Auckland!   About the Role   As Commercial Supervisor, you will oversee the Retail and F&B teams, ensuring world-class guest experiences while driving revenue and operational efficiency. Working closely with the Operations Manager, you’ll lead your team to maintain high standards in customer service, merchandising, stock control, food safety, and guest engagement. This full-time role involves managing daily...